School of Management Studies

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    A cross-cultural empirical analysis of person-organization fit measures as predictors of student performance in business education: Comparing students in the United States and India
    ( 2005-01-01) Westerman, James W. ; Vanka, Sita
    Preliminary research examining the influence of P-O fit on the effectiveness of learning, training, and development in business education indicates a potential to extend the P-O fit domain to predict student outcomes in the classroom (Westerman, Nowicki, & Plante, 2002). Our purpose in this study is to examine the effectiveness of three person-organization fit measures (values congruence, personality congruence, and work environment congruence) in predicting performance and satisfaction in management training and education cross-culturally, using data sets from students in India and the United States. Data was collected from 194 students in four sections of management classes taught by four instructors from higher educational institutions in the Western U.S. and India. The results indicated that student-professor personality congruence was a significant predictor of student performance, and classroom environment congruence was a significant predictor of both student satisfaction and performance in the United States. No P-O fit measure was predictive of student outcomes in India. Results and implications are discussed. © Academy of Management Learning & Education.
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    A systematic literature review of lean six sigma in financial services: Key finding and analysis
    ( 2020-01-01) Raja Sreedharan, V. ; Pattusamy, Murugan ; Mohan, Smriti ; Jinil Persis, D.
    The paper intends to analyse the impact of LSS in financial services through systematic literature review and identify current research gaps. It focuses more on exploring the different concepts in the area of financial services by performing a systematic literature review along with data visualisation techniques. The literature review of articles that are published in peer-reviewed scholarly journals from 1993 to 2017 was collected for performing the content analysis. Based, on the descriptive analysis performed on the collected materials, many results about the articles trend in the selected areas were found. Further, the content analysis revealed many research inferences like the role of e-banking, success factors, barriers in the context of LSS. Further, proposed work for future researchers in this field. The paper presents a systematic and unique application to detect the various opportunities for LSS in the financial domain.
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    A Test of Greenhaus and Allen (2011) Model on Work-Family Balance
    ( 2017-06-01) Pattusamy, Murugan ; Jacob, Jayanth
    The aim of the present study is to test the Greenhaus and Allen (2011) model on work-family balance (WFB). The model was tested using a survey based methodology. An online questionnaire was administered and data was collected from academicians from higher education institutes in India (492 samples) and USA (293 samples). Partial least square structural equation modeling (PLS SEM) results showed that work-family conflict and work-family facilitation predicted job and family satisfaction. Similarly both types of satisfactions (job and family) predicted feelings of WFB, which in turn results in life satisfaction. In both samples, the model was found to have adequate predictive relevance and goodness of fit with the data. Thus, academicians working in higher educational institutions in India and USA can attain work-family balance by achieving job and family satisfaction. Similarly, job and family satisfaction decreased and increased due to conflict and facilitation respectively. Finally, this work showed that if academicians can achieve balance between work and family, they can attain satisfaction in life as a whole.
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    A text mining analysis of online reviews of Indian hotel employees
    ( 2021-01-01) Chittiprolu, Vinay ; Singh, Swati ; Bellamkonda, Raja Shekhar ; Vanka, Sita
    Based on the premise of Market-focused Human Resource Management we propose that organizations should attend to employee voice. To this end, online reviews have emerged as a significant source of key information. We performed our analysis on (n = 2751) Glassdoor reviews of 22 hotel chains in India. We employed text mining tools to identify determinants of employee motivation and dissatisfaction. Organizational culture, career growth opportunities, and flexibility-motivated employees. Poor work–life balance, office politics, and high attrition rate de-incentivized employees. Further, the regression analysis of numerical ratings revealed that compensation and work–life balance are hygiene factors; career opportunities and cultural values emerged as dominant predictors of overall employee satisfaction. Practical, policy, and theoretical implications of these findings are discussed.
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    A text mining analysis of online reviews of Indian hotel employees
    ( 2021-01-01) Chittiprolu, Vinay ; Singh, Swati ; Bellamkonda, Raja Shekhar ; Vanka, Sita
    Based on the premise of Market-focused Human Resource Management we propose that organizations should attend to employee voice. To this end, online reviews have emerged as a significant source of key information. We performed our analysis on (n = 2751) Glassdoor reviews of 22 hotel chains in India. We employed text mining tools to identify determinants of employee motivation and dissatisfaction. Organizational culture, career growth opportunities, and flexibility-motivated employees. Poor work–life balance, office politics, and high attrition rate de-incentivized employees. Further, the regression analysis of numerical ratings revealed that compensation and work–life balance are hygiene factors; career opportunities and cultural values emerged as dominant predictors of overall employee satisfaction. Practical, policy, and theoretical implications of these findings are discussed.
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    An empirical analysis of Australian superannuation fund expenses
    ( 2004-12-01) Malhotra, D. K. ; Martin, R. ; Marisetty, Vijay
    This study investigates the determinants of expense ratios of Australian superannuation funds. No prior research on this topic exists despite the importance of expense ratios for fund selection. We relate expense ratios to fund age, size, investment objective, sales charges, fund family membership, risk-adjusted return, and wholesale/retail category. Average expense ratios for wholesale funds are considerably lower than those of retail funds. For retail funds, expense ratios are positively related to investment objective and sales charge, and negatively related to fund age. For wholesale funds, they are negatively related to investment objective and positively related to fund age and size. © World Scientific Publishing Co. and Center for Pacific Basin Business, Economics and Finance Research.
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    Analysing the performance of managed funds using the wavelet multiscaling method
    ( 2008-07-01) In, Francis ; Kim, Sangbae ; Marisetty, Vijaya ; Faff, Robert
    We propose a new approach for investigating the performance of managed funds using wavelet analysis and apply it to an Australian dataset. This method, applied to a multihorizon Sharpe ratio, shows that the wavelet variance at the short scale is higher than that of the longer scale, implying that an investor with a short investment horizon has to respond to every fluctuation in the realized returns, while for an investor with a much longer horizon, the long-run risk associated with unknown expected returns is not as important as the short-run risk. Using multihorizon Sharpe ratios of six groups of managed funds, we find that none of the fund groups are dominant over all time scales. © 2007 Springer Science+Business Media, LLC.
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    Analysing the product and service aspects of a manufacturing supply chain: A dairy industry perspective
    ( 2015-01-01) Mishra, Pramod Kumar ; Raja Shekhar, B.
    This paper has made an attempt to assess the relative importance of product and service aspects of a manufacturing supply chain. The relative performances of the product and service, from view point of consumers, in a dairy-food supply chain have been assessed critically to make inferences. The paper argues that both product and service aspects are relatively important to a consumer. To be more precise, with the best product (in terms of price, quality etc.) a very low service level will put the supply chain at sub-optimal level of performance. On the contrary, a poor quality product with highest level of service will also not perform well in the supply chain. However, the paper has endeavoured to assess both the attributes and concludes that service aspects (service level requirements) offset the product aspects for better supply chain performance, in comparison. The paper has also identified the critical components of product and service aspects of the dairy-food supply chain which required to be strengthened for better supply chain performance.
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    Antecedents and outcomes of idiosyneratic deals in academic supervisor- scholar relationships in India
    (University of Hyderabad, 2019-05-23) Bramhani ; Jyothi, P
    The objective of the present study is to explore idiosyncratic deals under the lens of Theory of Prosocial Reasoning, Self-determination theory and Signaling Theory and examine additional antecedents and outcomes of idiosyncratic deals (i-deals) in the context of academic supervisor-scholar relationships. Two conceptual models are proposed. Model 1 or the antecedent model tests the relationship between two dimensions of empathy i.e. perspective-taking and empathic-concern and three types of i-deals i.e. task & work responsibility, schedule flexibility and location flexibility i-deals with prosocial motivation as the moderator. Model 2 investigates the relationship between ideals and dropout intentions among scholars through the intermediate processes of competence-need satisfaction, perceived trust, academic self-concept, motivation and perceived stress. To test the proposed hypotheses, data was obtained through survey method employing structured questionnaire in both online and in-person mode. Data was collected from 317 supervisors and 797 research scholars across Central Universities, IIMs, IITs, NITs and Other Ivy league institutions selected based on latest NIRF rankings. Data was subjected to demographic analysis and moderation analysis using SPSS and Process Macro and structural equation modelling using AMOS. Results indicated that perspective-taking positively relates to all the three types of-ideals whereas empathicconcern relates positively with only task and work responsibility i-deals. Prosocial motivation moderated the relationship between empathy and task and work responsibility i-deals such that at higher levels of prosocial motivation enhanced the possibility of authorization task i-deals in the presence of cognitive and affective empathy dimensions. The authorization of i-deals also related positively to supervisors’ perceived outcomes in terms of improved performance, increased motivation and better work-life balance. Further, i-deal receipt related negatively to dropout intentions indicating reduction in intention to dropout on receiving i-deals as it leads to competence-need satisfaction and greater perceived trust which in turn lead to higher academic self-concept, motivation and reduced stress. The present study makes a theoretical contribution by advancing theories of prosocial motivation and i-deals theory in a novel context as well as extends a practical solution for effective management of supervisor-scholar relationship in academic institutions. Keywords: Empathy, idiosyncratic deals, supervisor-scholar relationships, doctoral attrition.
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    Are price limits really bad for equity markets?
    ( 2010-10-01) Deb, Saikat Sovan ; Kalev, Petko S. ; Marisetty, Vijaya B.
    Despite widely documented criticisms, price-limit rules are present in many equity markets around the world. Using a game-theoretic model, we argue that, if the cost of monitoring a market is high, price-limit rules are beneficial. Empirical tests based on a cross section of 43 equity markets across five continents support our theoretical prediction. We find that the probability of the existence of price-limit rules is greater in markets that incur higher monitoring costs due to poorer business disclosure, more corruption and less efficiency in legal, regulatory and technological environments. © 2010.
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    Assessing the quality of the Indian Rail Services: Examining the applicability of Grönroos model for developing Railqual
    ( 2010-10-15) Prasad, M. Devi ; Shekhar, B. Raja
    The growing competition among organizations for survival in the market is making every organization towards improving their service quality. To improve service quality the measurement and its subsequent management is essential . The study evaluated the passenger Rail Service quality of Indian Railways on the basis of modified Grönroos Technical and Functional Quality model with modified attributes. This study identified the attributes to evaluate the quality of Railway Passenger Services and develops a comprehensive instrument "RAILQUAL", which can be used by the Railways for collecting feedback from passengers and then to monitor, control and improve the service quality. © 2010 IEEE.
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    Asset-liability management Indian experience a comparative analysis of publicsection and private sectior banks
    (University of Hyderabad, 2011-07-30) Sireesha Nanduri ; Mary Jessica, V.
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    Board independence and internal control weakness: Evidence from SOX 404 disclosures
    ( 2017-05-01) Chen, Yangyang ; Knechel, W. Robert ; Marisetty, Vijaya Bhaskar ; Truong, Cameron ; Veeraraghavan, Madhu
    In this paper, we investigate whether board independence has an impact on the likelihood that a company reports weaknesses in internal controls. Using a sample of 11,226 firm-year observations spanning the period 2004–2012, we establish several findings. First, we document a negative relation between board independence and the disclosure of internal control weaknesses. We also document that the negative relation is stronger for firms with unitary leadership (combined positions of CEO and chairman) than for firms with dual leadership. Next, we show that board independence is associated with both fewer account-specific and companylevel weaknesses. Finally, we show that board independence is associated with timely remediation of internal control weaknesses and that the implementation of Auditing Standard No. 5 in 2007 weakens the effect of board independence on the disclosure of ICW.
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    Branding dilemma: the case of branding Hyderabad city
    ( 2020-09-13) Nukhu, Rhulia ; Singh, Sapna
    Purpose: Hyderabad City today is a blend of metro and heritage causing much dilemma to what it offers the visitors. A mixture of the “Nawabi – the good old days city” and “information technology hub – a new metropolitan city,” has changed the perception of the city. This has blurred the vision of positioning the city. The purpose of this paper is to analyze the existing city image and the execution of a clear brand message in the face of ambiguous essence of the place. Design/methodology/approach: The exploratory case study was divided into two parts. In the first stage of the study, an in-depth interview was conducted on tour operators, hotels and hospitality managers, tourists and residents. In the second stage of the study, the review text was scrapped from TripAdvisor. Further text collocate, linked analysis and word trees were done on reviews of Hyderabad city using Voyant tools to find the core attributes of the city image. Findings: The finding indicates that the city branding is diluted with a blended essence of heritage and metropolis, making the positioning of the city ambiguous. Moreover, the findings reveal that the blend of the two dichotomous characteristics of the city can study out through the implementation of the dual branding and story narration of the city. Research limitations/implications: The study is no short of limitations, as it is a case-based, subjectivity is inevitable, the selection of the respondents for the interviews was on convenience-based. The number of interviewees for the study is limited thus cannot be generalized. In addition, another limitation of the study is that only few reviews on Hyderabad city were found on TripAdvisor not enough to sustain more elaborated results and, as the reviews were basically from tourists, further there may be some elimination of other important aspects of the city. Text analysis has its own limitation such as it cannot track sarcasm or identify the spelling errors or synonymous. Despite the limitations, the study attempts to shed some light on the city’s needs to rebranding. Practical implications: One of the important contributions of the study is its implications, for tour operators and policymakers. For the former, the need to communicate and position the brand and develop a strategy that bridges the gap between heritage image and metropolis. In addition, for the later, for setting the national urban policies that conserve the heritage sites and improvise the management. Social implications: To conserve the culture, tradition and heritage sites in the impetus of the city’s phenomenal urbanization and development. Originality/value: City as a brand is complex, the present research brings out the complexity based on the essence of the city bridging the gap through an insightful approach. Expanding the body of knowledge, at the same time providing insightful implications for destination stakeholders such as managers, policymakers and destination management organizations.
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    Career Break, Not a Brake on Career: A Study of the Reasons and Enablers of Women’s Re-entry to Technology Careers in India
    ( 2021-05-01) Singh, Swati ; Vanka, Sita
    Career re-entry of women in the technology sector remains an unexplored area. With the increasing focus of information technology (IT) organisations to attract, retain and promote women at the workplace, career re-entry among women professionals’ merits attention. The purpose of this study is to investigate the reasons and enablers of career re-entry among women who plan a re-entry in the IT sector in India. This study employed a qualitative research method and used interviews as a tool for data collection. Data collected through the interviews of re-entry women (n = 28) was analysed with the help of qualitative analysis software ATLAS.ti. Further, text analysis was also performed through Voyant tools. Findings suggest that a strong career identity, a high level of work centrality and an urge to regain financial independence motivated women to return to IT careers. Findings revealed seven distinct enablers of career re-entry. Based on this finding, a model of the support ecosystem is discussed that presents an intricate relationship between the enablers of career re-entry, support ecosystem and career resumption. Moreover, findings indicate that an active agency of women, a support ecosystem and favourable life events lead to career re-entry. Managerial and theoretical implications of findings are discussed. The article concludes with limitations and future research agenda.
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    Challenges faced by women: BPO sector
    ( 2012-12-01) Jyothi, P.
    Workplace stress and pressures confronted by an employee due to conflicting role demands and their desire to lead a fulfilling life have brought certain issues to the forefront. Retaining talent and making the workplace enjoyable have been the endeavors of behavioral scientists. BPO jobs demand specific behaviors from their employees, which might result in individual stress. In the context of skill shortages, work-family issues came to be viewed primarily as a recruitment and retention matter. The challenges faced by women while working in a BPO sector are varied, and organizations need to take several initiatives to handle the attrition levels. © 2012, IGI Global.
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    Clean energy transition and intertemporal socio-economic development: Evidence from an emerging market
    ( 2021-09-01) Mamidi, Varsha ; Marisetty, Vijaya B. ; Thomas, Ewan Nikhil
    Lack of access to efficient energy comes with a huge cost in terms of health costs, monetary costs, and various socioeconomic consequences. In this paper, unlike the existing studies that focus on health and wellbeing effects associated with energy poverty, we investigate whether the household transition from polluting energy to clean energy leads to household socioeconomic development, in line with the UNDP human development index. Mapping households in two waves of Indian Human Development Survey Data 2005 and 2012, we find that compared to the matched sample of households that did not undergo transition into clean energy (control group), the households which underwent clear energy transition experience an average 12.2% improvement in their household development. Our results remain the same after testing for potential endogeneity. Contrary to our expectations, we also find that household consumption of polluting energy sources persists even with increased clean energy consumption. The stronger preference for polluting energy consumption demands both government intervention and further research.
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    Clean energy transition and intertemporal socio-economic development: Evidence from an emerging market
    ( 2021-09-01) Mamidi, Varsha ; Marisetty, Vijaya B. ; Thomas, Ewan Nikhil
    Lack of access to efficient energy comes with a huge cost in terms of health costs, monetary costs, and various socioeconomic consequences. In this paper, unlike the existing studies that focus on health and wellbeing effects associated with energy poverty, we investigate whether the household transition from polluting energy to clean energy leads to household socioeconomic development, in line with the UNDP human development index. Mapping households in two waves of Indian Human Development Survey Data 2005 and 2012, we find that compared to the matched sample of households that did not undergo transition into clean energy (control group), the households which underwent clear energy transition experience an average 12.2% improvement in their household development. Our results remain the same after testing for potential endogeneity. Contrary to our expectations, we also find that household consumption of polluting energy sources persists even with increased clean energy consumption. The stronger preference for polluting energy consumption demands both government intervention and further research.