Factors affecting customer experience in the usage of self-service technologies (SSTs) in retail banking - a study in the Indian context by Chellapalli Thirupathi; supervised by D.V. Srinivas Kumar
Thirupathi, Chellapalli| Call Number | TH658 T34F |
| Author | Thirupathi, Chellapalli |
| Title | Factors affecting customer experience in the usage of self-service technologies (SSTs) in retail banking - a study in the Indian context by Chellapalli Thirupathi; supervised by D.V. Srinivas Kumar |
| Publication | Hyderabad: University of Hyderabad, 2017. |
| Physical Description | 181 p. |
| Notes | Thesis (Ph.D) - Management Studies - School of Management Studies - University of Hyderabad. |
| Added Author | Srinivas kumar, D.V. supervisor |
| Subject | Management Studies - THESES Retail banking BANKS AND BANKING Self service technologies |
| Multimedia |
Total Ratings:
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| Notes | Thesis (Ph.D) - Management Studies - School of Management Studies - University of Hyderabad. |
| Subject | Management Studies - THESES Retail banking BANKS AND BANKING Self service technologies |
| Multimedia |