Managing hospitality organizations achieving excellence in the guest experience by Robert C. Ford and Michael C. Sturman
Ford, Robert C.| Call Number | 657.94 F75M |
| Author | Ford, Robert C. |
| Title | Managing hospitality organizations achieving excellence in the guest experience by Robert C. Ford and Michael C. Sturman |
| Edition | 2nd ed. |
| Publication | New Delhi: Sage Pub., 2020. |
| Physical Description | xxxii, 544 p. |
| Added Author | Sturman, Michael C. |
| Subject | Hospitality industry Management Hospitality industry Customer services Hospitality industry Personal management |
Total Ratings:
0
00938nam a2200253 4500
001
vtls001587719
003
VRT
005
20221230113400.0
008
211213 00 eng
020
$a 9781544321509
039
9
$a 202212301134 $b Pad $c 202212281043 $d Madhu $y 202112131513 $z ishrath
082
$a 657.94 $b F75M
100
1
$a Ford, Robert C.
245
1
$a Managing hospitality organizations $b achieving excellence in the guest experience $c by Robert C. Ford and Michael C. Sturman
250
$a 2nd ed.
260
$a New Delhi: $b Sage Pub., $c 2020.
300
$a xxxii, 544 p.
504
$a Includes bibliographical references and index.
650
0
$a Hospitality industry $x Management
650
0
$a Hospitality industry $x Customer services
650
0
$a Hospitality industry $x Personal management
700
1
$a Sturman, Michael C.
999
$a VIRTUA4
999
$a VTLSSORT0080*0200*0820*1000*2450*2500*2600*3000*5040*6500*6501*6502*7000*9992
No Reviews to Display
| Subject | Hospitality industry Management Hospitality industry Customer services Hospitality industry Personal management |