Srevices marketing integrating customer focus across the firm by Valarie A. Zeithaml ...[et al.]

Call Number
658.8 S65-
Title
Srevices marketing integrating customer focus across the firm by Valarie A. Zeithaml ...[et al.]
Edition
6th ed.
Publication
New Delhi: McGraw Hill, 2013.
Physical Description
711p.
Added Author
Zeithaml, Valarie A.
Subject
Service Industries - Marketing
CUSTOMER SERVICES - MARKETING
Total Ratings: 0
Location Call Number Barcode Item Class Units Copy Number Status  
IGM Library 658.8 S65- 299871 Project Books 1 Due 01/Apr/2015
 
 
 
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Subject
Service Industries - Marketing
CUSTOMER SERVICES - MARKETING