Factors affecting customer experience in the usage of self-service technologies (SSTs) in retail banking - a study in the Indian context
Factors affecting customer experience in the usage of self-service technologies (SSTs) in retail banking - a study in the Indian context
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Date
2017-12-31
Authors
Thirupathi, Chellapalli
Journal Title
Journal ISSN
Volume Title
Publisher
UNIVERSITY OF HYDERABAD
Abstract
Description
Keywords
Management Studies